First when I called to make the reservation with a group I had read and there were several coupons..but I was told I could not use them. 2. I tried the week before my stay to call so I could ask a few questions and NO one answered the phone. 3. I was charged $1802.00 for a 8 night stay. I have never paid that high of a rate and have stayed at several locations. Copies of 3 enclosed. 4. They have a family pool BUT no lifeguard ... 5. We were charged $118.97 for a bar tab that was $46.00 they said there was to people with the last name Carter. The did fix that. 6. The lots are in terrible shape..Not groomed at all. Picture enclosed 7. Ice Cream Store and Pool Bar closes at 7:00 pm. No ice cream for grandkids after dinner. 8. Bathroom at pool bar was filthy. ******* I could not download pictures on this website..would not let me :(