Sarah
Sundae quickly got back to me with several offers, including the highest offer I had received after contacting multiple quick sale home buying companies online. We agreed on doing a virtual walk through and not inviting investors or having a traditional open house. Without my permission or knowledge they privately invited one investor and also listed my walk through as being an open house so multiple investors showed up. I did not like how there was not an online portal to see the offers, I had to rely on getting the numbers from the agent. I also was not given a copy of the inspection. It felt very chaotic and the lack of consistent communication was frustrating. I was under the impression that the investor who agreed to purchase my home was a cash sale, they were not. Our closing date was delayed (but they ensured that I received extra funding for the delay.) The title company they contracted with (First American Title) was very unprofessional and definitely not a pleasure to work with. I closed with many questions still lingering in the air. They did what they said they would do and sold my house, but the chaos, lack of communication and awful vendors would lead me to not recommend them. Everyone at Sundae was very friendly and you work with multiple people at Sundae. Everyone has a separate role. I'm glad they sold my house fairly quickly but I wouldn't use them again.
7 months ago
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Sundae has a 4.83 average rating from 403 reviews
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