Ordered a pair of prescription sunglasses online after checking their returns policy. This says that there are “no hidden T&Cs” and offer a full refund if you aren’t happy. Turns out this isn’t the case and there are hidden terms - these are apparently available to click on at checkout. Tried web form for returns - no response. Tried email, told to send back to shop or drop in. Tried to drop in, but shop wouldn’t accept them. More emails and then a call from Owner. Eventually offered a refund of c. 1/3 of the price upon return of frames. Very frustrating experience with whole ordeal. I see owner threatens legal action on another negative review - hope I don’t get same! He’d be better employed having lawyers check working on returns policy. Other online stores do offer full refund on prescription sunglasses.