Very terrible customer service. Ordered some shoes that never got delivered now I’m getting any responses or communication. The guy hung up in my face when I asked him about replacing a pair I never got or a refund. Spoke with UPS about it and they told me they were waiting on SNEAKERZONE/Sunika Sneakers whoever to fill out the proper paperwork back to UPS. Which they filled out I asked the guy at Sunika did they fill out the paperwork he said they never got anything. Idk who to believe because if you have a person of contact that works with wouldn’t this process be done already? It’s been almost a month still getting nowhere.