Rob Smith
We had an holiday booked for Jamaica on the 19th of April me and my partner the last payment was due on the 22nd of March we rang the company to see if we could extend the last payments due to the ongoing situation we rang and was told the 29th of March as an extension to the last payment after each not being displayed on manage booking we rang back again and was told the 27th of March after 24 hours and still seeing did not appear on manage booking we rang again to be told old it would only be to the 25th of March they are clearly doing this to suit their policies in order to try their best not to have to pay me back and to get the rest of the payment out of me on £1,400 down and they want £1,600 for holiday that probably won't go ahead and the manager clearly said pay the rest of the holiday and if you don't go we will give you a voucher so I'll give you money you give me a voucher not just that I have been promised all the way through this holiday with recorded footage of sunmasters clearly saying on numerous occasions that we would be refunded I'm not one to lie down and take it so let the war begin it's on
4 years ago
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Sunmaster Holidays has a 2.1 average rating from 82 reviews

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