We arranged transfers while booking our holiday. We were dumped a 20 walk away at the Hotel Melia not The Hotel Marina. Driver would not look at our paperwork and didn't care that within the party of 8 was an elderly man of 79 with walking Aids. The 20 minute walk they replied is acceptable isn't 20 minutes with suitcases and someone who can bearly walk. Totally unacceptable reply and customer services. Would never use them again
2 years ago
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