Placed an order 4 weeks ago, the order arrived at the pick up point. I opened my order for Ray-Bans infront of the counter assistant at the pick up point. Inside was a Ray-Ban box, with a Ray-Ban casing but unfortunately NO RAY-BAN INSIDE. This matter had to be investigated and took 3 weeks. 11 days ago a refund was approved and yet no money has been refunded to me.??? Easy how Superbalist immediately deducts money from your account, but then fails to deliver the product and still keeps your R2350???? Never ever order from them, they will take your money. Never answer phones,, no respond to emails and when someone eventually answers the matter gets "escalated"????? Lies. Thieves.