This company is an absolute joke, do not buy from them. I placed an order on 7th Jan 2020, with the promise of 48hr dispatch. After a week, still nothing, so I chased it up a few times, to be told each time that it was just about to be dispatched - still nothing, so I cancelled the order, and got what I needed from elsewhere.
Then inevitably, the order I had cancelled, arrived - 3 weeks after I'd placed the original order. Since then I have been trying to sort a return - I have been told that Brexit is causing issues with their courier/returns - it's been 3 months!!!
They still will not process my return or issue a refund - I have been incredibly patient and reasonable, but they have done nothing to resolve the issue, and I've had enough.
DO NOT ORDER FROM THIS COMPANY - their customer service is appalling, I have wasted a lot of time trying to resolve a problem of their making, and I suspect I will never get my refund.
3 years ago
SuperBath.co.uk, Greater London has a
1.3
average rating
from
80
reviews
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