Warning: Kept my money .. No goods arrived.. This company is not even based in the UK despite being called Superbath.co.uk. This is deliberately misleading. Nothing says this on the website. Deliveries will take longer (if you get them). They mislead me on target dispatch and delivery times . You soon learn this from the confirmation email that times DO NOT MATCH times stated in the checkout basket. They never, EVER pick up the phone and have a 2-3 day email response time from staff that don't know what is going on with your order. They did not deliver at all, the items never left the warehouse and they still have my money . No tracking code provided. They should have realised their failures and just refunded me . But no . They are likely overwhelmed and have bosses with no morals and cant see where they are going wrong. . You can only communicate by email to overwhelmed staff with poor office systems. They don't always reply either and provide strange excuses. Worse still :They kept a huge amount of my money after my order was reduced which they still have not refunded after many weeks. Thank goodness I checked my bank . Still no refund. There are plenty of other bathroom companies in the UK that you can use instead and speak to a human, that are trying to provide a service and build a long term business. Don't be seduced by cheap prices, you will pay 3X over when you have to keep turning your bathroom fitters away and are slowed by not being able to complete the complex layer and stages of a bathroom fit out. You only find out how good a company is when something goes wrong. Warning...Warning