We ordered bulbs over a month ago. They were on backorder and supposedly would be in within a week. Every week since ordering, we have received a "new estimated in stock" date. I asked multiple times when they would really be in. The other day, I asked the same via the email form on their website. Apparently, I tried to get the information from them too many times (with NO RESPONSE) because they blocked my computer from their website. I had to use my phone to request they cancel the order because you just don't do that to your customers who are looking for information on their order. HORRIBLE TACTIC TO BLOCK YOUR CUSTOMER FROM GOING TO THE WEBSITE.