We are disappointed with our experience purchasing chairs from Superior Seating. When we priced 50 chairs, the price was $99 per chair. Within a month when we received news we had been awarded the grant needed to purchase them, the price went up to $129 per chair. Despite repeated requests to honor the previous month's price for our public library, we were denied. This was the first of a number of disappointments. We ordered and paid for lift gate service, but this was not provided. We were offered a credit of $150 for lift gate service, but we are not prepared to order any other chairs. In addition to the dangerous delivery, the back leg chair glides are not secured and continue to come loose. Unloading 50 chairs, our employees were overwhelmed: one employee is still suffering a large bruise covering over half of one of her forearms. We are pleased with chairs themsleves; they seem sturdy and are as pictured, but the process has been troublesome and frustrating. Thank you for requesting feedback. We hope this helps.
1 month ago
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