Superior Seating Reviews

Name: Superior Seating
Address: 721 Boulevard, Kenilworth, NJ 07033, Kenilworth, New Jersey
Rating: 4.57

4.6 Rating 470 Reviews

87 %

of reviewers recommend Superior Seating

4.6

Based on 470 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Superior Seating:

Superior Seating specializes in commercial furniture for the hospitality industry. We offer a large variety of chairs, bar stools, booths, table tops and bases that can complement all types of décor, from casual eateries and rustic bistros to high-end steakhouses and elegant banquet halls. If you’d like to extend your patrons’ dining experience to the outdoors, you can create an inviting patio dining area with our large variety of high-quality outdoor furniture.

Superior Seating is backed by decades of experience in the commercial seating industry, bringing to our clients a powerful combination of expertise and industry connections. The materials and components that go into our products are hand-selected with a relentless focus on providing the best value to our customers. We carry an extensive curated collection of the finest commercial seating products in the industry for both indoor and outdoor environments. Each of our Superior Seating products is expertly assembled, upholstered, and shipped from our New Jersey factory.

Superior craftsmanship is evident in each and every piece we sell. Select products are backed by our lowest-price guarantee, and our customer service-oriented approach is second to none. From the materials we use to the freight partners we work with, we refuse to settle for anything less than the best. You can read about our order process here to learn more about how we provide you with the best shipping value. With tons of stock and dedicated craftsmen on hand, most products are shipped within 24-48 hours.

Visit Website

Phone:

8662132401

Email:

shawn@superiorseating.com

Location:

721 Boulevard, Kenilworth, NJ 07033,
Kenilworth
New Jersey
07033

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Superior Seating 5 star review on 2nd May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best I’ve dealt with in this whole opening a restaurant journey, that have the best quality, the best service, all the girls, Candy, Ruby they so nice and help you, Ed, Greg, everyone is just a pleasure to deal with, their quality too.”

Superior Seating 5 star review on 6th April 2025

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Posted 1 year ago

Thank you so much for the kind words, it truly means a lot to us. We're glad we could be a part of your journey and help make the process smoother. Superior Seating team enjoyed working with you, and we wish you every success in your restaurant. Hope to work together again down the road!

Posted 1 year ago

“Overall experience was good. Shipping was faster than quoted, which was great. Would like to see better communication between the wearhouse and customer reps to be able to resally track delivery progress. Our order was delivered beyond the window we were given, which was unsetteling because we weren't able to contact the driver to see where he was, but he eventually got there and it didn't take too long to unload.”

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Posted 2 days ago

“I purchased chairs for my restaurant. They absolutly exceeded my expectations ! The chairs are beautiful, durable, made well, the fabric color is perfect ! The ordering process was easy, communication was good through email. The delivery driver was awesome !”

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Posted 3 days ago

“Product quality very good and built to specs exactly as submitted Shipping was efficient (driver excellent) ONCE finally communicated it came timely but was a couple of weeks overdue Communication overall lacking - I had to initiate communication and follow up, little to no updates without an inquiry from me”

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Posted 1 week ago

“Great customer service. Fast shipment.”

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Posted 3 weeks ago

“Great furniture. Really nice looking to.”

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Posted 1 month ago

“Great customer service”

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Posted 1 month ago

“Everything looks great. Everything was delivered on time. Only issue was the metal foot brace somewhere brass they’re sending me the black ones otherwise everything was awesome. Thank you.”

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Posted 1 month ago

“Working with Superior Seating was a great experience. The sales representatives answered all of my questions quickly to help me determine which booth material and color would work best in my space. The color swatches I received were extremely helpful as well. Once the booths and table bases were ready to be shipped, the sales team reached out multiple times to discuss shipping and expected delivery and left no question unanswered. When the products arrived, they were packaged securely and upon unboxing/unwrapping, I was very pleased with the craftsmanship of the booths including the frame finish and firmness/durability of the cushions. I've received many compliments from customers! Working with Superior Seating was wonderful!”

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Posted 1 month ago

“We placed an order for a few more tables to add to the order we had previously purchased. Ruby was so awesome to work with and helped us get everything that we needed. Shipping was pretty fast as well. Great job.!”

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Posted 1 month ago

“I think y'all are great! It took me a couple of orders of 'Samples' because I'm such a perfectionist, but I can say I reeally appreciated that you made it so easy to pick out samples and I was thrilled with your incredibly quick delivery! I now know what I want and will be ordering soon. Maybe even today. Thank you! Vicki Vaughn”

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Posted 1 month ago

“I rarely write reviews, however, Superior Seating was so customer oriented and eager to have things happen properly, I needed to say how great they were to work with.”

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Posted 1 month ago

“The chairs are amazing worth the wait. Some bases were scuffed up in shipping but all the cushions were good.”

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Posted 1 month ago

“Superior Seating was a great option for our Interior Build, Very well manufactured and built for the lounge/cafe area we installed in our clients office. Very responsive with any questions and design help.”

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Posted 1 month ago

“loved our chairs! came promptly and was easy to work with.”

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Posted 1 month ago

“We recently purchased some high top tables and bar stools for our business at superior seating Candy was great nothing but good energy and knowledge of the items we wanted to purchase”

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Posted 2 months ago

Author didn't leave any comments.

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Posted 2 months ago

“Over all we really love Superior Seating. The chairs, the quality and the styles are unmatched. This is our third time ordering for our small restaurant. This time, the customer service this order was not as great as we have had in the past. Our order consisted of quick ship items that should have been sent out in a couple weeks. I emailed to follow up and was told it was going to be another 3 weeks with no other explanation. After those three weeks, I called and was told it would be another 2 weeks. After 2 weeks, I called and shared my frustrations. Our patio could not open until the chairs arrived and each day we were waiting was costing us money. The person I spoke with this time was great, she shared that part of my order was on back order and that’s why it took so long - the parts were for extra chairs we ordered for inside, not the patio chairs. I wish the last two representatives would have shared that information with me, I would have asked for the patio chairs shipped rather than loose out on half of a summer of sales. We finally received our order 9 weeks later. The patio chairs are better than expected, very comfortable, durable, and stack nicely. We’ve gotten lots of compliments on our seating selection from Superior Seating. We will continue to order from superior for our seating needs.”

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Posted 2 months ago

“Great experience. Friendly and helpful service from everyone I spoke to while making the order.”

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Posted 2 months ago

“I’ve ordered from you before The chairs are great. But there is a definite lack of communication in shipping I had no idea when they were getting shipped. Until the week before”

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Posted 2 months ago

“The quality is superb. Quick turn around time. Excellent customer Service.”

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Posted 2 months ago

Superior Seating is rated 4.6 based on 470 reviews