Superior Seating Reviews

Name: Superior Seating
Address: 721 Boulevard, Kenilworth, NJ 07033, Kenilworth, New Jersey
Rating: 4.52

4.5 Rating 379 Reviews

87 %

of reviewers recommend Superior Seating

4.5

Based on 379 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Superior Seating:

Superior Seating specializes in commercial furniture for the hospitality industry. We offer a large variety of chairs, bar stools, booths, table tops and bases that can complement all types of décor, from casual eateries and rustic bistros to high-end steakhouses and elegant banquet halls. If you’d like to extend your patrons’ dining experience to the outdoors, you can create an inviting patio dining area with our large variety of high-quality outdoor furniture.

Superior Seating is backed by decades of experience in the commercial seating industry, bringing to our clients a powerful combination of expertise and industry connections. The materials and components that go into our products are hand-selected with a relentless focus on providing the best value to our customers. We carry an extensive curated collection of the finest commercial seating products in the industry for both indoor and outdoor environments. Each of our Superior Seating products is expertly assembled, upholstered, and shipped from our New Jersey factory.

Superior craftsmanship is evident in each and every piece we sell. Select products are backed by our lowest-price guarantee, and our customer service-oriented approach is second to none. From the materials we use to the freight partners we work with, we refuse to settle for anything less than the best. You can read about our order process here to learn more about how we provide you with the best shipping value. With tons of stock and dedicated craftsmen on hand, most products are shipped within 24-48 hours.

Visit Website

Phone:

8662132401

Email:

shawn@superiorseating.com

Location:

721 Boulevard, Kenilworth, NJ 07033,
Kenilworth
New Jersey
07033

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Superior Seating 5 star review on 2nd May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best I’ve dealt with in this whole opening a restaurant journey, that have the best quality, the best service, all the girls, Candy, Ruby they so nice and help you, Ed, Greg, everyone is just a pleasure to deal with, their quality too.”

Superior Seating 5 star review on 6th April 2025

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Posted 8 months ago

Thank you so much for the kind words, it truly means a lot to us. We're glad we could be a part of your journey and help make the process smoother. Superior Seating team enjoyed working with you, and we wish you every success in your restaurant. Hope to work together again down the road!

Posted 8 months ago

“Everything looks great”

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Posted 2 hours ago

“Website is helpful. It gives a decent idea on what the booths may look like. I did have trouble with the website and logging in. The site did not give availability to actually sign in, I was able to enter email/password, but I couldn't submit information. I had to sign in on my phone and do it that way.”

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Posted 4 days ago

“They WENT above and BEYOND FOR ME. I will DEF USe them AGAIN”

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Posted 4 days ago

“Bought additional tables the same as a previous purchase and the stain on the table doesn’t match at all.”

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Posted 5 days ago

“I love the patio furniture I bought for my restaurant and bar. It’s nice looking, comfortable and lightweight making it easy for us to move around often for large parties and the chairs are stackable. This is the second time I have purchased the same chairs. They lasted about 5 years the first go round. We are a busy place and they are heavily used. After 4.5 years of use the welds started failing and the composite started cracking on the chairs. All of the tables are still good from 5 years ago.”

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Posted 1 week ago

“The upfront service received when we were selecting tables ,chairs and booths was very good, We are extremely disappointed at the time it is taking to have the booths sent to our freight forwarders and the lack of communication in respect of the booths . I always have to ask and get general responses such it's still four weeks out. My name and the address of where the products are to be shipped to in Barbados remains incorrect on some communication including tracking information.”

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Posted 1 month ago

“Every time I order from you there is a problem happening either they ship to the wrong address or the items are broken and the website for tracking the shipping is not clear and not helpful at all I am so frustrated”

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Posted 1 month ago

“Lisa was exceptional in helping me select the chairs I was looking for. She immediately sent samples of material and photos that helped me understand the construction of the chairs. All chairs arrived with no damage. Great experience!”

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Posted 1 month ago

“Amazing customer service thank you!”

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Posted 1 month ago

“Bad service”

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Posted 1 month ago

“This booth we ordered looks absolutely stunning and the company was so incredibly helpful in coordinating the date and time our order would be shipped. Ruby especially was such a great help when our company was trying to get into contact with the dispatcher who was delivering our order even with the three hour time difference between our company and superior seating. Overall and excellent experience and am looking forward to working with this company again.”

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Posted 1 month ago

“The quality of the booths I ordered for Char Steakhouse is good; however, the lead time was extremely misleading. The advertised 6–8 weeks turned into a 16-week wait. Communication throughout the process was mediocre at best—whether I called or emailed, the response was always the same: “they’re in production.” I even received photos showing the booths completed, yet it still took another three and a half weeks for delivery. The delay forced me to push back my restaurant’s opening date simply because of seating. While the booths arrived in good condition and without damage, the overall experience was disappointing due to the lack of communication and inaccurate timelines.”

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Posted 1 month ago

“Exceeded expectations”

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Posted 1 month ago

“Still waiting for our delivery. We'll be happy to give a complete review once our furniture arrives.”

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Posted 2 months ago

“Excellent customer service. Quick response and specially quick delivery.”

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Posted 2 months ago

“Lisa is excellent to work with. Competant and couteous. I recommend she be give a raise! :)”

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Posted 2 months ago

“great communication - quick shipping - and great customer service - will order again”

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Posted 2 months ago

“Lead time quicker than originally quoted, seating is high quality. We are very happy”

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Posted 2 months ago

“Good quality and great customer service”

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Posted 2 months ago

“Great experience beginning to end. Product arrived as ordered, on time, and great quality. Truly enhanced my business with many customer compliments. Thank you.”

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Posted 3 months ago

Superior Seating is rated 4.5 based on 379 reviews