Superior Seating Reviews

Name: Superior Seating
Address: 721 Boulevard, Kenilworth, NJ 07033, Kenilworth, New Jersey
Rating: 4.54

4.5 Rating 358 Reviews

87 %

of reviewers recommend Superior Seating

4.5

Based on 358 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Superior Seating:

Superior Seating specializes in commercial furniture for the hospitality industry. We offer a large variety of chairs, bar stools, booths, table tops and bases that can complement all types of décor, from casual eateries and rustic bistros to high-end steakhouses and elegant banquet halls. If you’d like to extend your patrons’ dining experience to the outdoors, you can create an inviting patio dining area with our large variety of high-quality outdoor furniture.

Superior Seating is backed by decades of experience in the commercial seating industry, bringing to our clients a powerful combination of expertise and industry connections. The materials and components that go into our products are hand-selected with a relentless focus on providing the best value to our customers. We carry an extensive curated collection of the finest commercial seating products in the industry for both indoor and outdoor environments. Each of our Superior Seating products is expertly assembled, upholstered, and shipped from our New Jersey factory.

Superior craftsmanship is evident in each and every piece we sell. Select products are backed by our lowest-price guarantee, and our customer service-oriented approach is second to none. From the materials we use to the freight partners we work with, we refuse to settle for anything less than the best. You can read about our order process here to learn more about how we provide you with the best shipping value. With tons of stock and dedicated craftsmen on hand, most products are shipped within 24-48 hours.

Visit Website

Phone:

8662132401

Email:

shawn@superiorseating.com

Location:

721 Boulevard, Kenilworth, NJ 07033,
Kenilworth
New Jersey
07033

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Superior Seating 5 star review on 2nd May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was under a tight deadline for a new restaurant grand opening. Superior Seating not only helped me find exactly what I was looking for but also made sure to push the order through the system and get everything to arrive on time. They are excellent with communication verbally and written and far surpasses some of their competition like Webstaurant and others. I will always choose Superior for my commercial furnishings project when given a choice!”

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Posted 2 months ago

“We ordered a whole lot of tables and bases for a hotel restaurant revamp and partial reno. The tables and bases were awesome quality and look fabulous in our space. Looking forward to ordering more shortly!”

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Posted 2 months ago

“Great experience buying new tables for my tearoom from Superior Seating! They are beautiful! The shipping process was simple and everything was delivered in perfect condition. Definitely recommend!”

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Posted 3 months ago

“Love the booths! Fair price, accurate timeline and packaged very well.”

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Posted 3 months ago

Hi, Andrew, thank you for taking the time to write a review - we appreciate it! We are very pleased that you loved the booths. We give 100% effort to provide excellent product for a fair price. Enjoy your new booths!

Posted 3 months ago

“Great experience with this company. Very helpful!”

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Posted 3 months ago

“When I ordered these stools I was told they would be assembled. They are not. I have a function tonight and needed these stools. Not please.”

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Posted 3 months ago

Hi Angela, Thank you for your feedback. We are sorry you assumed that the bar stools would arrive fully assembled. Our experienced representatives are fully informed of the items that require assembly and we would have advised that these particular bar stools require light assembly had the question been asked via chat, email or call. Additionally, the product page does state the items require light assembly. We believe your review rating of 1 star does not represent the quality of our product or customer service. Regards, Superior Seating Sales

Posted 3 months ago

“very pleasant to deal with and service was quick”

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Posted 3 months ago

“Outdoor seating was a good quality and exactly as we expected.”

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Posted 3 months ago

“The Tables and Chairs are beautiful and well built. I had one problem with the wrong legs sent for two of our tables. They are taking care of it in a timely manner.”

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Posted 3 months ago

“Product has not arrived and tracking number is not found. Any chance you might Be able to find it? Shipment 500027883”

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Posted 4 months ago

“Exceptional product very sturdy. Customer service was great and delivery on time.”

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Posted 4 months ago

“Excellent customer service. Excellent quality product”

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Posted 4 months ago

“Chairs are super high quality and have held up well with a lot of use. Good customer service.”

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Posted 4 months ago

“Quality products and quick service.”

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Posted 4 months ago

“I buy a lot of furniture from y’all always do a great job thank you”

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Posted 5 months ago

Thanks for the continued trust we really value it. Hope the furniture serves you well for years to come. Always here to help when you need us again.

Posted 5 months ago

“We are return customers and I sure will be again in the future. Professional/prompt/friendly assistance with quality products. Great Job Superior Seating!!”

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Posted 5 months ago

Thank you for your continued trust in Superior Seating! We truly appreciate your support and are glad to hear you’ve had a great experience with our team and products. Wishing you continued success, and we look forward to serving you again in the future!

Posted 5 months ago

“good as always”

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Posted 5 months ago

“I’ve used Superior Seating for my last three restaurants. Very highly recommend!”

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Posted 6 months ago

Joe, we really appreciate your continued support! It means a lot that you've chosen us for your last three restaurants. Thanks for the recommendation. We look forward to working with you again in the future!

Posted 6 months ago

“The chairs themselves are great! They look great and are very durable. However, the delivery broker you used was a abysmal. We paid for extra employees to be on hand for the delivery. They called to give us a time frame, but then on the day of delivery, they called to say the driver had broken down and it would be a few hours. They promised to call back with updates—but they never did. I had to call them, and when I told them I couldn't keep employees here after 2pm for a delivery that was supposed to arrive between 9am-11am, the representative just scoffed and said they'd call me back. They never did, and the driver never showed up. The next day, they finally called around 11am. So, I had to bring in more staff again to unload the chairs. The broker said he'd be there in a few hours and would call me to follow up. Guess what? He never called. The driver finally showed up at 1:50pm, which meant I paid for staff to sit around all day waiting. It was incredibly inconvenient and ended up costing me way more than I had planned.”

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Posted 6 months ago

Thanks for sharing your experience. While we don’t have direct control over the independent shipping companies we work with, we understand how frustrating delays and poor communication can be. We’ll be addressing this with them to help prevent similar issues in the future. We appreciate your patience, and we’re glad to hear you’re happy with our chairs. We hope they serve you well for years to come. If there’s anything else we can do, feel free to reach out.

Posted 6 months ago

Superior Seating is rated 4.5 based on 358 reviews