Horrible experience with this dishonest company. I would discourage anybody from using their services and supporting them. Paying £29 monthly for nothing is just ridiculous. I am sure the company is aware that a lot of people get charged by accident because of not realising that you are going to be charged £29 monthly regardless if you search for any new teachers/apply for new lessons or not. And they are taking advantage of it which I think is very dishonest. All you need to do is just read the other reviews and you will understand what I mean. I got charged more by SuperProf than I paid for the actual lessons to the tutor. There is no way to ask tutor a question without sending a lesson request first (after which you are going to be charged £29 monthly) £29 as an initial charge would be understandable and that is what most of people need. But the company taking advantage of people not realising that it's a subscription and you end up paying £29 monthly for nothing until you realise what has happened and cancel subscription. And the company is obviously taking advantage of that (as you can see how many people here were not aware of that).