SCAM! STAY FAR AWAY. EVEN IF YOU'RE DESPERATE. I am well and truly upset about this “service “/scam. I’ve been charged $69 x 5 months without my knowledge. Not only did the first tutor not even respond which I ultimately gave up on the entire service and nothing else was arranged. Therefore not expecting to be charged such substantial amount through sneaky transactions every month. Their little “free 1st lesson IF tutor accepts the lesson” is totally wrong. They will pull out the fine prints, terms and conditions etc to blame you and not their transparency of the service. I contacted customer service which offered no realistic resolution in terms of the money lost. But merely offered a months access to the scam of a site (like in my lifetime I will ever use this service). Sad to see that others have faced similar situation and also have no resolution. I agree with some of the other comments. This needs to be addressed with the ACCC. To customer service who may reply to this, don’t bother to try and keep appearances up, the amount of bad reviews speaks volumes and I hope you’re enjoying your scam money.