My terrible experience with Superprof: 1. The purchasing process is meticulously misleading, making you believe you are buying a one-hour class when in fact you are subscribing to a monthly plan. If you want a class, you have to pay again. 2. If you don’t find a teacher — as in my case — they don’t refund your money. 3. The free class they offer is essentially unpaid labor for the teacher. 4. The complaint system is deficient. 5. 90% of the teachers don’t respond, reject class requests, charge different prices than those advertised, or offer services they ultimately don’t deliver. If you're looking for a tutor, definitely don’t use this platform — you're bound to have a bad experience.