ABSOLUTELY INSANE SHIPPING COSTS.
You purchase and pay for your
items, and then you are told their shipping ‘quote’. This way buyers are put off before the sale.
I purchased 4 items in the past that weighed no more than 5KG. £24 to ship to somewhere only 30 odd miles away. I reluctantly paid.
Then I purchased the same items, but 5. The shipping went to £36!! By only changing by 1KG and around 15 x10 cm.
I asked for the weight and dimensions of my parcel they were asking £36 which they would obviously need to get this quote but didn’t have it and told to google it???
I then received an email shortly after telling me if I didn’t pay the £36 by 4pm my items would be sold to cover storage costs as no contact had been made. Despite I have been waiting on my answer for a couple days.
You essentially get bullied into paying these outrageous fees as you have not choice after you’ve purchased. They ship with DHL so I researched DHL prices and I was massively overcharged and they do not even charge £36 for their largest parcel!
As well as this on my past sale I was sent the wrong item, different model and different colour. After days of chasing I was offered 20% refund.. For their mistake!! Which wouldn’t include fees and the ridiculous shipping I also had to pay.
Awfully run company, don’t waste your time and money. They pull shipping fees from thin air and demand it to be paid. Other couriers quoted me £5-10 and no higher than £15 for the exact same couriers they use. Read the other reviews..
4 months ago
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