“What an awful company to deal with. Have won 3 items in the last 12 months. We received one. Which they advertised as loads of kitchen units all brand new. What came was a mix of kitchen and bedroom items. All different colours, design ect. We won a gaming screen at a great price. 2 be told 2 weeks after we can’t find it, so we will refund you. Only to be shown again 3 weeks later. Now this we won an expensive corner sweet. So we paid also paid for delivery. To be told 4 days later we haven’t got it we must of put the wrong information up. There has to be a way to sort companies out.”
“Absolutely awful company to deal with. Customer service is appalling. Quick to demand money 48 hours after auction end but you have to fight and send emails upon emails and calls for them to give a refund when they mess up. Stay away from this company.”
“Scam company, do NOT use!
My mum won 2 lots (2 ESPA gift sets and a hoover)
She only recieved the gifts sets, I contacted them, firstly they said they sent it and accused me of lying, then they said all goods are sold as seen and the case is closed.
I wasn’t even questioning the quality of the goods as I had not even recieved it.
Terrible customer service and basically stole £60 off my 80 year mum.
I sent them photos as when the package arrived I knew it was too small and too light to contain a hoover.
Please see my photos - apparently there’s a hoover in there!”
“All pallets are faulty or broken items. Almost impossible to resale.
Each pallet resale value is max £50. I bought 4 pallets for £480 and lost my money. They said that they mix pallet and if you are lucky you get a good one. I was at the depot and talk to the other 5 guys around me. On 8 pallets all have same faulty and broken items.
There is no good pallet, end of story !!”
“a set of thieves and scammers, I thought I was bidding for a new cement mixer as shown on the site, when I collected it, it was scrap a total piece of junk, the drum was on the floor, the weld was broken it was useless DO NOT BUY FROM THEM”
“You can contact them by email at recoveryhacker101[at]gmail[dot]com for any hack-related jobs. They also assist in locating scammers and tracing compromised accounts.”
“i spent a bout 200£ on some ceiling fans for my hotel they looked good in the picture all smart whinging light. and paused 90£ for delivery. the wasn’t 1 fan that wasn’t missing parts None had the shade for the blue and 3 came without fans and literally was just a motor also bought a wet and dry hoover all the parts missing and we plugged it in and it was like a boeing 747 and smoke and sparks shooting across the room. i bought other stuff still to arrive god help us. bleeding shullduggery of the stickiness kind . the worst auction i’ve ever been involved in.”
“DO NOT BUY FROM SUPREME AUCTIONS THEY ARE RIP OFF
They mislead buyers into believing the items are new by taking photos from websites - when I collected my items noticed each one had a label attached stating 'not working/burnt out/faulty - certainly not as the pictures led me to believe - when I spoke their poor customer services - they said I should have checked the items - surely they should if the boxes have labels saying faulty and sell them as spares only.
I have since written to directors Mr Mark Tune and Mr Christopher Petch who offered no help or resolution. My claim has now been passed to trading standards - disgusted with the way they treat customers as per other reviews”
“I bought a few items from supreme auctions thinking that I was purchasing quality goods. To my surprise when I opened a box full of tech, I couldn’t believe what they had sent. Most of the items had missing parts plus there was a box with nothing in it, then there were electrical items that had missing parts (see pic) or just did not work even an item that came without a plug, how shameful, to use the name supreme in the title. I’ve also read the reviews online and everyone of them I can sympathise with this is a total scam taking peoples money and providing Shoddy goods, I’m sure Trading services should be involved and close this outfit down. There’s no way that I will be bidding for goods on this site ever again there must be something we can do as a collective to get this place shut down. I’m that disgusted that the review star should be 0 not 1?”
“Bought some tables, 1 turned up with no legs(not contesting this one as its a return), the other was ok but the third was supposed to be like number 2 but instead they sent different item(product number differs one imaged in the lot) and 2 boxes both contained the same items.
I complained via email but they're too pig headed to listen instead citing their T&cs as their clearly not interested in retaining a customer!.
Every other auction I have dealt with in the past has honoured the deal and allowed either return or have refunded me!, they try to hide behind their T&Cs but they're wrong!. I will contest this further through trading standards and the bank as its unacceptable.”
“*SCAM ALERT*
I purchased a pallet of ‘unchecked’ returned parcels/Royal Mail parcels.
Every single one had been opened and sellotaped back down with the same tape, which indicates it’s the same people that opened them.
All the parcels seem to have cheap ‘temu’ and ‘shein’ rubbish in them. It’s almost like they’ve either opened the parcel, kept what was in it, and replaced it with some cheap rubbish they want to get rid of or they’ve got hold of used parcel wrappers which were genuine and posted, and just put in some cheap things to make it look like a lost parcel. Some things were postmarked less than two weeks before so how can it be ‘lost’ or undelivered? All had the ‘same handwriting’ on them as well.
It is a SCAM. They seem to have lots of reviews stating the same thing, if only I had read them before purchasing. Anyway, the item does not match description so I’m stubborn enough to take them to a small claims court. The item was collected last Thursday, I complained on Friday, heard nothing, then got an email saying I should collect items or they’ll be re-sold whilst I get taken to court 😂 Complaint going to trading standards also.
SCAM COMPANY DO NOT BUY
Edit. Just read the good reviews praising ‘carol’ 😂 even they sound fake, especially one from ‘Tumi’ they are so funny they are trolling us at this point.”
“They miss-sell items with pictures that have simply been `lifted' from the Internet and that are not of the actual goods for sale. I `won' a Dewalt Battery drill and Impact Driver set complete with 2 batteries, charger Dewalt box. I received a well-used drill without any battery and a box. There was no Inpact Driver, no batteries and no charger. It was a blatant, intentional misrepresentation of the item on which I bid on with Bidspotter.com UK. On reporting this to `Supreme' they absolved themselves by declaring that I should have checked the items first and directed me to their small print ON AN INTERNET AUCTION no less !.”
“I would like to express my dissatisfaction with Supreme Auction. After winning an item from them, I requested a collection date and time. I received a confirmation email and began my journey to the specified address, which took 1 hour and 15 minutes. Upon arrival, I waited an additional 30 minutes, only to find out that the item I had purchased had not even arrived at their warehouse.
Since July 9th, I have not received my item nor a refund for my payment. This level of service is unacceptable, and I am extremely disappointed with the way this situation has been handled. I expected a much higher standard of professionalism and reliability from Supreme Auction.”
“1 star is too generous. Bought 6 items from them. Every single one of them is broken and/or incorrect and one item is the wrong item, doesn’t work and is incomplete. It says this on the outside of the boxes and they claim they are unchecked.
They denial all knowledge of defects. Do not buy from these people. They are total cowboys.
Actually, that’s not fair, cowboys have fun hats at least. These guys aren’t even fun.”
“Branch of criminals frauds on their new customers or anyone buy something from them. Frauds on the invoices and delivery. This company needs to be closed down immediately because harm the buyers. Police reports needed from anyone’s side. Auctionfraud police available for reports online. Is easy and take 5 minutes to fill up the form to report them. Together we can close down this scammers”
“i purchased an electric saw, they actually sent me a box with junk in it £85 .
they stated it was sold as a return and would not repay the money.
CON MEN, DO NOT BUY FROM THIS COMPANY, YOU WILL LOSE YOUR MONEY”
