I purchased an “unchecked DIY returns pallet” from Supreme Auctions via i-Bidder and received a pallet that was 90% returned toilet seats — not tools, appliances, or mixed DIY goods as the listing implied. I contacted Supreme Auctions with a polite, formal complaint supported by consumer law. Their response? One generic reply, then silence. I had to hire a skip to dispose of the unusable items. After weeks of follow-up, raising the issue with i-Bidder, and quoting clear breaches of UK trading law, Supreme Auctions finally responded again… by banning me from bidding on any future auctions. Not for abuse, not for leaving negative feedback — I hadn’t even reviewed them yet. This is how they treat valid complaints: block, ignore, and deny. Buyers beware — if you raise concerns, you’ll be cut off rather than looked after. I’m now escalating this through: • Trading Standards • Small Claims Court • Public platforms like this to warn others Their behaviour speaks volumes.