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Anonymous
Tried to order a pair of shoes. Everything seemed to be fine and I got a confirmation email of my order. Weeks passed and I still had not received them so I checked my emails again, and found one I had missed. It explained that my order “had been selected by our system to undergo further security checks” because of a “discrepancy with the information provided”. It never explained if that information was wrong on my part, or on theirs, or even what it was. It then said that I had to contact my bank to get an authentication code and then once again contact them with this code so they could cross reference. Or alternatively they would accept a screenshot of the payment through my banking app, which I found to be incredibly suspicious. All of this was mute however, as at the end of the email it stated that I had only 72 hours to complete all this and get in contact with them or my order will be canceled. Fine. Never using this website again.
4 years ago
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Surfdome has a 2.4 average rating from 96 reviews