Brand new customer to surfdome, I returned an item amounting to 36.00 on the 25th March 2021, it was received on the 27th March 2021, it has now been 11 days and still no refund, I haven't even received an email confirming delivery or refund on its way etc. Desperately trying to retrieve my money with no replies to the contact email on the surfdome website, shocking experience.