I made an Order for womens classic short Ugg boots at a great price for 123.99. Recieved confirmation email. After the order i did some research and came across really bad reviews in regards to items not turning up no contact with agents, and even a possibility of fakes being sold. So i waited, sent an email just asking for order reference for tracking, in all fairness it didnt state what courier, so i did start to panic, i emailed surfdome again to be told it wouldn't update until the night. Ok, i waited. then i got the dispatch email, then i got the its on its way to you email, i was worried as there was no tracking reference still? So i worried again due to bad reviews, next day came i went onto surfdome tracking to find it had been updated stating royal mail would be delivering and my tracking reference was there, Item arrived litreally 10 minutes later after i checked. It came via royal mail 24hr tracked service . Item was 100% authentic, even checked with ugg counterfeit. This is a legit site dont let the bad reviews put you off! Great brands at great prices!! Will definitely be using again. 5*