JOAN IRECENTLY RETURNED A TOP WITH A HOLE UNDER THE SLEEVE ,THE STAFF QUERIED HOW THE TEAR HAPPENED AND SUGGESTED I MAY BE TO BLAIM . I BOUGHT A PR OF JEANS AND THEY SAID THEY WOULD HAVE TO INSPECT ALL GARMENTS I BOUGHT,PROCEEDED TO PULL APART THE JEANS IN FRONT OF CUSTOMERS WHICH WAS SO EMBARESSING.ACUTOMER SUGGESTED I REPORT HER .SALES WOMAN ALSO SAID FROM NOW ON MANAGEMENTWOULD NOT BE EXCEPTING RETURNS ON GARMENTS.IF THIS IS TRUE IWONT BE ABLE TO SHOP AT ANY STORE , AS I BUY FOR MEMBERS OF MY FAMILY.SORRY THIS IS SO LONG BUT I AM VERY UPSET .I HAVE SHOPPED THERE FOR MANY YEARS,I AM 84