Like many others due to circumstances out of their control my patio set had a long delay.
My original choice of patio set was going to take even longer so a similar set with an early date was suggested.
I accepted their advice and the price difference was refunded to me promptly.
I was also offered a choice when it got further delayed, I agreed to wait and received a discount which was quickly refunded into my bank.
I am now the happy owner of the Oxford patio set.
The quality is excellent, sturdy, elegant with thick comfortable cushions.
It was advertised as having a free protective cover which unfortunately wasn’t with the delivery.
A quick email to Swagger to inform them resulted in a prompt reply, apology and assurance it will be sent to me.
I found their customer service team to be helpful, polite and would like to say a special mention to Rhea for all her patience and professionalism at what must have been a very stressful period.
Worth waiting for!
3 years ago
Kemp Mathis LTD has a
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