Ordered a mirror 13 days ago, payment taken immediately, email received saying courier would contact me and to allow a few days. Raised query after 6 days and told item would be delivered today. Cl texted them today and told error at courier myhermes means won't be delivered today but will be delivered no later than 2 days and they will get back to me later with info. No info received, website still has status of order being g processed. On verge of asking for a refund. I won't accept fault is at courier, they appointment courier, it is up to them to make sure courier gives good service.