My first time ordering and while the the cookies were not for me, they were nicely packaged and looed really good. I did hear that they were absolutely delicious1 My only issue was not with Sweet Flour Bake but the courier company Purolator who delivered the cookies. They were to deliver on a certain day and only delivered the following day and I needed this for an event. While they said they attempted delivery on the correct date,found out that they did not attempt delivery only called before delivery from an an unknown number calling NOT Purolator, so I did not answer the phone thinking it's another telemarketer. That is a big problem and needs to be addressed because I know that I am not the only person who does not answer "unknown callers". If that is their method, they NEED to have their number come up as Purlotor not "unknown person" Regardless they should still have attempted delivery to my door because I was home.