Not much to say really - for all the right reasons. Very easy to get the policy sorted out. Swinton customer service is the best I've experienced in 12 years of driving. Incredibly friendly, very very helpful, and most of all, VERY easy to get through to. No silly switchboards, irritating sales people with no clue about your personal account details/situation etc. Any issues or queries were painless to deal with I only hope that when it comes to buying my next car, Swinton offer me the most competitive quote, because if the price is right, I really don't want to leave. In my opinion, Swinton set the bar for how customers should be a) treated and b) the ease at which they can speak to someone who will help them. I can only hope that everyone else experiences similarly positive treatment.