I was insured with for 6 months until I changed my car. The website wouldn’t let me online to change so had to phone. When I provided them new car details they refused to insure it, car was only 2 years younger and same c.c. But they said it couldn’t be insured and I would need to go through a new quote! They then tried to charge 6.5x than the existing policy. So was forced to cancel the policy but they charged me cancellation fee, which I don’t feel they should’ve! I checked online and all the main big companies, comparison sites etc all were only circa £100 more than my previous policy. Now because I cancelled half way through I won’t gain NCD points and will have to wait 18 months until I gain more NCD! Lesson learned do not use this company