Terrible administration, Swinton cannot even quote a new price clearly - in small type it states prices quoted do not include service charge ! But it doesn't state clearly what this is until almost the end of the payment process - When this is added on - £40, a competitive price is no more!! General administration is very poor, had similar but different problems with them last year. How this company somehow achieves a rating as high as 2.9 is beyond me.