Just started a policy with Swinton but when i tried to access my account online my details were not recognised.Tried resetting password all to no avail, my username and postcode were not recogised,tried for over 2 hours to gain access to my account but couldn't.As a result of the system they use online i am going to cancel the policy less than 24 hours after signing up,thankfully after reading the comments on here and the fact that i am within the 14 days cooling off period i hope to get my deposit back,if they don't refund me i will inform my bank to stop the payment and to block all attempts to take money from my account.This has been the worst experience online in over 20 years of buying insurance.