We had arranged home and contents insurance in October 2018 to commence on 18th November 2018. The agent was very helpfjl and wentvto somentrouble to find an underwriter who could provide away from home cover for more than 30 consecutive days. In early November whilst in Spain there was an e-mail telling us they would no longer cover us, no phone call, no previous e-mail just naff off we don't want you. 50 days later a curt letter tells us Thomas Salvi has not upheldnour complaint.