A fraudster took out insurance in my name, just basic details available from electoral roll, or companies house, Swinton then passed my details to Close finance, who in turn carried out a credit check and issued an agreement. When the first payment did not go through, I was then issued with a warning letter. This all occurred over Christmas during a time when I was supposed to be relaxing with the family which caused me and my family considerable stress and wasted a lot of my time to rectify. Following my complaint of the 20th December, it took until 4th Feb the following year for a phone call to tell me my complaint could not be upheld. Swinton obviously have flaws in there procedures if they allow people to take out insurance in another persons name and share that data with a third party, with absolutely no detailed questions or proofs asked for, pretty appalling in this day an age where GDPR is supposed to protect us. Basically a little mad that they have washed their hands and tell me its not their problem!