We needed to make a change to our policy, as we wanted to add our 24 year old son (a driver since 17 years old) to our car insurance policy. The quote was not at all competitive, and when we cancelled as we found a better quote elsewhere, we were charged £50 administration fee. Whilst I accept this was in the paperwork, I feel it should have been a highlighted feature of key facts of the policy. We will not be using Swinton again.
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