I was a first time trader, one account manger named Oliver did all the bad trading and I lost huge money . I have given all the proofs to them, they have also deducted huge amount of SWAP charges to.. their software is seems to be fraud and company is fraud . I suggest not to use them ..initially you may see that you are gaining but they will push you to invest more and once you do that you will start losing money , they will start deducting a huge SWAP charges from your all the open trade and you will start losing your all trades as well . They will aggressively pursue you to invest more just to get into traps, I have to use the help of Fosterboon.org before I could get all my lost money back, they were the one that help me with all my chargeback.