Have been using my swytch kit for over 18 month now every day for my commute. It is a game changer. Yes it takes a while to come but that is the price for getting it cheaper. if you want it sooner it costs more. Would like to see more stock held so they can deliver sooner but I am sure that will come. As for the product itself it really isnt hard to install and i have never had an issue with its performance. it looks good and is reliable. Would recommend it to anyone considering a conversion kit. Cant comment on the other experiences below (you only tend to hear about the bad ones!) but mine has been the total opposite. Any comms with the company have been dealt with swiftly. Makes my daily commute much more fun!