I HIGHLY recommend Tajima Direct for quality and customer services. They are very customer service focused, professional, responsive, courteous, and very knowledgeable. They reached out immediately after placing my order asking to qualify / clarify my prescription. They kept me informed when my frames arrived, when to expect to have the lenses made and shipped back. Once I received my Maui Jim frames and custom prescription lenses, I was contacted again. I had a few questions and they very quickly reached out directly to speak with me. They were patient, listened, and addressed all my questions. In the process, I learned a lot more about their background, processes, and quality of the lenses, materials, and their work. I was really impressed with all that I learned and with Jacob and Steve.