“Initially did not know Tajima from the other choices
Wow what a great decision I made
They made the process of delivering my Rudy Project glasses simple
Tajima send regular communications keeping me posted about the glasss arrival, wheee in process, when they were put back in mail.
Wow / who needs a tracking number! The Tajima Team delivers incredible customer service; they know what it’s like to be on this end
I’d highly recommend them”
“I was very happy with my first experience with Tajima. They were very good at letting the customer know the status of the order. It did not take long, and I had my glasses back in top shape. I would highly recommend them.”
George, thanks for your glowing feedback. We're glad your first experience with our lens replacement service provided clear status updates and a quick turnaround that had your glasses back in top shape.
Thanks for your review, Steve. We're glad your repaired glasses were returned quickly, you're happy with the service and results, and that you'll be sending us another pair.
“I recently replaced my scratched four year old Maui Jim lenses with Tajima lenses. They are fantastic! I am getting another Tajima photocromatic lense put in another frame”
Richard, thanks for your very kind review. We're pleased your replacement Maui Jim lenses turned out fantastic and appreciate you coming back for a Transitions lens in a different frame.
“This is the second time ordering lenses. This order I actually purchased 2 sets of lenses as the replacement lenses for my wileyX lenses were so we'll done I order two sets for my maui jim glasses. The 99 dollars per set are fine but I really dont think they should be charging 50 bucks for overnight shipping for lenses.”
Louis, thanks for your review. We’re glad you’ve chosen us again for replacement lenses for your WileyX and Maui Jim glasses. Regarding the UPS next day air shipping, we simply charge the price we pay to UPS for the next day air shipping service.
“I have used various online lens companies, and by far, Tajima Direct has outperformed the others hands down! I am in the process of sending them another specialty order this week, and I look forward to working with them again in the future! I give Tajima Direct my highest recommendation and urge you to give them a try!”
Wow, Jesse, thank you for the glowing review. We're happy to hear we've outperformed the other online lens companies you've used before. Enjoy your new lenses!
“So happy to discover this company in the US! Great customer service answering questions via chat. Great communication via email when they had questions for me regrding my order. SUPER quick turn around time. The lenses are perfect!”
“The entire process to replace the lenses in my five year old MJ’s was as smooth as silk. The entire process was much simpler than I had envisioned. Would recommend Tajima to anyone that is considering lense replacement !!!!”
“Replaced prescription Maui Jim lenses with Tajima lenses. I am very happy with the quality and look of the lenses. This is my second pair of Tajima replacement lenses. I will certainly use them again to upgrade lenses when my prescription changes.”
Michael, thanks for your very kind review. We're pleased to hear your second set of Tajima lenses for your Maui Jim frames look and feel great and that you'll return when your prescription changes.
“I thought I was going to have to drop another $350 on Maui Jim glasses, but Tajima Direct came to the rescue! The were quick, communicated well, and my new lenses look great! I would highly recommend this company!”
Thanks for your glowing feedback, Wren. We're glad our quick communication and replacement service saved you from buying new Maui Jim glasses and that your new lenses look great.
