Thanks for your glowing feedback, William. We’re so pleased our lens replacement made your Costa glasses look like new again after repairing your shattered lenses.
“I had a cracked lense replaced in a pair of Costas. THe lense look like the original and seem to have the same polarization quality. Well worth the $99 instead of a new pair for $260.”
We’re glad to hear your Costas look like new with our polarized lenses and that our lens replacement service saved you from buying a whole new pair. Thanks for your very kind review, Trenton.
We’re pleased our attentive communication during your multiple purchases made the process easy and that your lenses work great in all conditions. Thanks for your very kind review, Raul.
“The whole process from start to finish was very easy. Timely email updates allowed me to monitor progress. Quality of the lenses were as good or better than original. so satisfied I sent in a second pair of glasses to have the lenses replaced.”
Thanks for your very kind review, Eric. We're glad our lens replacement process was easy, that the email updates kept you informed, and that your new lenses exceeded the quality of your originals!
“They were awesome to deal with. I was a always kept in the loop with the process. Tajima let me know when my glasses arrived in their location, when the glasses were being inspected. Finally, when they were processed and shipping to me. The lenses are working great for me.”
Thanks for your kind words, Jeanette. We're glad you felt informed throughout the process — from receiving and inspecting your glasses to shipping — and that your new lenses are working great.
“Jacob and Tajima-Direct did a great job on replacing my lenses with polarized sunglasses. Quick, friendly, professional service which saved me tons of money compared to the other options I had searched. I would definitely suggest them to anyone needing lens replacement.”
Kelly, thanks for your very kind review. We're glad our quick, friendly lens replacement service for your polarized sunglasses saved you money and met your expectations.
Gail, thanks for your very kind review. We're pleased to hear you're so happy with your new lenses and that our communication, service and workmanship were all the best.
Eddy, thanks for the kind words. We’re glad the consistent communication and great service kept you informed and made the process smooth from start to finish.
“Served as tactician on a big boat this weekend, and the new Tajimas were incredible for seeing wind on the water. Helped win class A
Thank You
Great job”
“Only Perfect!
I’m a repeat customer who has worn “high end” progressive custom glasses for decades. The lenses are robust and optically excellent. The product, in my opinion, is superior to those supplied by the original frame manufacturer. The Tajima team, from the opticians to the communication team are wonderful. The craftsmanship is superb & the communication team are on their game. The USPS was unable to track my insured package. The team a Tajima communicated with me promptly and stayed on top of the situation and even informed me when my glasses arrived at the post office. Their service is impeccable! When I put my upgraded Shades on, they were only perfect! Many thanks to Jacob and his team!”
Robert, thanks for your glowing feedback and for trusting us again with your high‑end progressive glasses. We’re delighted that our lens craftsmanship and attentive communication made your upgraded shades even better than the originals.
Dane, thanks for the kind words. We’re glad our lens replacement service saved your favorite sunglasses and that you were happy with both the product and service.
“The customer service and user experience is 2nd to none. They are super responsive to any and all questions, help manage expectations, and deliver with a great product. These lenses are noticeably better and more clear the second you put them on. Well done Team Tajima!”
Thanks for your very kind review, Andy. We’re delighted to hear our team’s responsiveness and user experience stood out, and that you're finding the new lenses even better than your originals!
Thanks for your review, Gary. We’re glad you’re pleased with the lens quality and follow‑up, and we appreciate your feedback on turnaround time. We did complete and ship out both pairs of your prescription lenses on the 8th business day, well within our stated 7-10 business day turnaround time for prescription lens replacements.
