Charged unfairly £144! I had a broadband and landline contract with with Talk Talk and because lately the internet connection was dropping very often I had to call customer service to cancel however they persuaded me to take on another contract "fibre contract" that apparently would work better and that I would have another 20 days cooling off etc. Because the internet had same issues I decided to cancel the contract being assure over the phone by Talk Talk that there won't be an early exit fee etc. However after another month I received a bill with £144 early exit fee! After calling again the costumer service they said it's the fault of new provider, Virgin Media, because they did not switch within "cooling off" therefore Talk Talk considered the cancellation on disconnection day and not the actual phone call requesting the cancellation. Stay away from Talk Talk!!!