I Do NOT recommend talktalk broadband at all . I had trouble with my broad band since March 2020 , I was always using their app to fix the problem . In August 2020 I Contacted them through talktalk app again and they asked me (what can we do for you today?) I did explain the situation of my broadband and nothing really changed . I contacted them 3rd of Jan 2021 through the App again they txted me and said that they found a problem in my area and they’ll send engineer to fix the problem in the next 3 days . As everything stayed the same and my contract finished in 14th of Jan 2021 I swap to virgin media in the 19th of Jan so I called them to stop their service they asked for 30 days notice , after all that bad service they provided to me . Do NOT waist your time and money.