Disgraceful company. Migrated me to a company called Fleur Telecom without my permission - Fleur do not offer an email service!! Had to retain my email address through TalkTalk. Further down the line they (TT) demanded £5 per month to retain the email address although my main contract is with Fleur (who to be fair have been OK with the services that they do offer) Changed my email address to Gmail and tried to cancel the old one with TalkTalk. Had to give my security details 3 times as I was repeatedly put on hold and then transferred. Have cancelled the £5 DD to TalkTalk, and never wish to have any future dealings with what be one of the worst companies in the UK for customer service