Sold TalkTalk, Open Reach installed my Broadband, Phone and TV on the 9th July. The following week we had a downpour, out went the Broadband, over 9 hours passed ''we are working on the fault'' the following morning still not fixed, then it's time for the worst experience ever ''phoning customer services, only services should be removed and call it ''no help for customers'' first rep after no idea how long cut me off, I rang them back, time to work through the script again, I had enough ''just get it fixed'' and I hung up this time. I go out this week and buy a TV, time to connect, no this don't work, TalkTalk box not adding channels, rang customer services, first rep cut me off, rang back 3/4 qtrs. of a hour listening to some lady reading the script again, question after question, do this, try this, look I said it is not working arrange for a technician to visit me, I just have to ask you, no, no, no just stop, stop reading your script, tell what time is the visit, I repeated this over and over, what time, at last it registered, tomorrow between 3pm -to- 6pm, great bye. This morning I receive a text, technician absent, looking to arrange another technician to call, I left a message on voice mail at the number given in the message, don't bother calling, I have had enough. Called Virgin and I'm having them install next week. DON'T EVER AGREE TO HAVE TALKTALK, they are useless.