I wish I could give a 0 because one star is way to much to be given to a ridiculous so called « internet provider » , it’s customer service & their useless incompetent « engineers « . Signing a broadband contract with Talktalk is like signing indefinite contract in Hell..so sick, greedy and not professional at all. They know one thing which is to take the payment on time even if a proper service is not provided. It’s rubbish and their customer service is ridiculous. It’s a nightmare calling them because you won’t the help needed. I have been without internet for a longtime and I had to call them several time to get an « engineer «  who made us wait for many hours and did not make on time and when he came he did everything he knows to cheat and lie to make the useless Talktalk charge us for a visit of cheater who claimed that we did not give him access which IS NOT TRUE!! Im so angry at myself for choosing Talktalk in the first place and frustrated and sick because of what happened today. The Engineer came and waisted our time and done nothing, said nothing, disappeared for a while ..came back again and at the end we received a text message saying that we have to be charged 65£ for A MISSED APPOINTMENT. God knows what he put in that report to encourage them to charge us for a job that has been done and people who got sick the miserable service….