I got the Acc. Number: 1013113079 in March 2020 for 18mon... but I want to cancel since I LIVE abroad since March 2020 lockdown. I spent too much time ... trying phoning, cannot reach you, the live chat is useless, no email communication (all no-reply), even cannot access my online account from abroad accounts are blocked. After months of searching, I found a TalkTalk complaint email on google, but your reply redirected me to my blocked account. There is no way to cancel from abroad. I had to stop direct debit .. But even NO cancellation for no pay!!! Please CANCEL, do not renew.