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Anonymous
Decided to switch to a TalkTalk broadband package to save money. No one came to install it. Was left without internet for a week, so I cancelled and returned to my old provider (Virgin) who got me back up and running in 48 hours. I was assured on 3 different occasions by TalkTalk that my broadband was cancelled. Yet they keep trying to book more engineer visits, emailing me to tell me that "something is wrong", and sending me bills for a non existent service. Their customer service is abysmal. Don't be tempted by the cheap prices and stay away!
3 years ago
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TalkTalk has a 1.2 average rating from 1,569 reviews