Initial cost was £19.99 per month for 18 months, guaranteed. Cost escalated to £24.99 and then to £27.99. Renewal cost was £35.99. Was told it was an exceptional choice. A quick Internet search revealed it was exstorshist. So I changed. Talk Talk legal systems make sure you make personal contact to cancel outomated renewals. So I did. After an hour of chat/text conversations with three different people I was offered a new contract £10 lower per month over the next two years. That's a lot of money for a 60 something on benefits. The technical connections are not a problem. But the renewal and customer service is the worst I have ever experienced. Don't commit and buy.