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Anonymous
One of the worst Company ever. One of the worst Company ever. Talk Talk has provided internet to my house for 2 years. It was Ok - enough I wanted to ask about Fibre option 30 days before my original contracts ends. All good - they have scheduled an engineer (TalkTalk Fibre 150 Data date of order 06/03/2023) and he should arrive 20/04/2023 to install Fibre Broadband. Guess what - no one show up, when I contacted Talk Talk they have blamed some system order and ask for 7 day so they can investigate. obviously- on one even bother to contact me. Because my previous contract ended (only monthly rolling left) I have asked for cancelation. 3h of online chat - asking me what size sis my shoes, pant, what's my name, number email god knows what else - no luck - they will not cancel it. I have sent written cancellation (14 April 2023), paid extra month but they still don't want to accept me leaving. What's more - they are sending me treating letters demanding money for service I have resigned and not use. I have asked them to not harass me - they don't care. It looks like I will ask Solicitor to deal with this. Luckily I have all the paper work plus correspondence with talk talk, nice mess in this company
2 years ago
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TalkTalk has a 1.2 average rating from 1,570 reviews