Utterly mindless customer service. My connection has been intermittently dropping out for the last week, and each engagement with the tech team via chat has resulted in the same 1h+ long fruitless endeavour going through the same routines, with no progress being made. After the 4th or 5th call, where I again asked for an engineer to be sent around, they said an engineer would be chargeable!! Criminally bad, would never use talktalk again
1 year ago
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