Could a company be this inept! No staff understand anything. They read off a script and are completely unable to attend to simple complaints such as being told to enter a contract but if you have to you can terminate the agreement with no charge instead we were charged, contract started few months back naturally was better to not enter one but obviously sales rep wanted her commission so lied. All reps are foreign and don’t understand the English language well instead they repeat the script, I would like to help you and make sure you are satisfied with me etc etc what makes it worse their lines had issues with 10 seconds delays … can you believe it a telephone firm where it sounded like the line was from 40s and they apologised so had to say something and wait ten seconds for them to receive your voice note … unreal by a firm providing phone services so what does that tell you about them!!