Had business lines and broadband with them and it's only when you have a problem that you discover just how bad their customer service is. They've consistently blamed Open Reach for the problem (our business broadband has been down for nearly four days now). They promised to keep me informed of progress but so far after over 70 hours they haven't once been in touch! What a joke.....They're happy to take the money but have the cheek to blame another company for the lack of response. I've told them that I'm moving my business elsewhere and today have had a quote for the same phone lines and broadband at half the price that TalkTalk are charging me. Awful service, take your business elsewhere.